Reviews

Anon,
5.0

30.01.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

No issues except for the leaky shower head.


Response:

Dear Andrius, Thank you for taking the time to post your review. I will have our maintenance guys take a look at the shower head. We hope to welcome you back to IMI Residence in the future. Sincerely, Melissa

Anon,
3.5

30.01.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We stayed for two nights and had an excellent experience, rooms were cosy and comfortable and housekeeping was excellent. The Reception Team were very friendly and helpful, we'll be back, thank you Terri


Response:

Dear Terri, Thank you for taking the time to post your lovely review. I will pass your comments onto our team. We look forward to welcoming you back to IMI Residence in the future. Sincerely, Melissa

Anon,
5.0

11.01.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Very good staff, Chris and the head of the restaurant were very professional-well done


Response:

Dear Roger, Thank you for taking the time to post your review. We are delighted you enjoyed your stay with us, and hope to see you again very soon. Sincerely, Melissa

Anon,
5.0

10.01.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

My partner and myself stayed here for the weekend as he had meetings in the area, overall lovely hotel, and really enjoyed our stay. staff are very friendly & helpful and will be 100% staying again


Response:

Dear Lisa, Thank you for taking the time to post your lovely review. I will pass your comments onto our team. We look forward to welcoming you to IMI Residence again in the future. Sincerely, Melissa

Anon,
4.4

19.12.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Great value, location, staff. Lovely place to stay.


Response:

Dear Eleanor, Thank you for taking the time to post your feedback. We are delighted that you enjoyed your stay, and hope to welcome you back to IMI Residence in the near future. Sincerely, Melissa