Reviews

Theresa,
4.2

29.08.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Good location, comfortable, clean & buffet breakfast fine. Booked again for next week, so no complaints at all! Thanks


Response:

Dear Theresa, Thank you so much for taking the time to post your lovely review. We are delighted that you enjoyed your stay, and look forward to welcoming you to IMI Residence again next week. Sincerely, Melissa

Phoebe,
4.6

26.08.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

At Reception Staff printed maps to help us find our local destinations and were very friendly. Throughout our stay we enjoyed the relaxed atmosphere and will return.d


Response:

Dear Phoebe, Thank you for taking the time to post your review. I will pass your kind comments onto our team. We hope to welcome you back to IMI Residence again in the future. Sincerely, Melissa

Alessandro,
5.0

24.08.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Alessandro, Thank you for taking the time to post your review. We are delighted that you enjoyed your stay, and hope to welcome you back to IMI Residence again in the future. Sincerely, Melissa

Michael,
4.4

16.08.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Peaceful


Response:

Dear Michael, Thank you for taking the time to post your review. We are delighted that you enjoyed your stay, and hope to welcome you to IMI Residence again very soon. Sincerely, Melissa

Valerie,
4.0

15.07.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

The only negative I could find was the phone reception in the room was very very poor and this was quite a problem as I was staying by myself and did need to make phone calls.


Response:

Dear Valerie, Thank you for taking the time to post your review. We hope to welcome you back to IMI Residence in the future. Sincerely, Melissa